Meet the Travala.com Team

Behind every great brand is a team of experienced, dedicated, and passionate professionals, and Travala.com is no different.

 

Our Team - Travala.com

 

The Travala.com team is the foundation of the business. An incredible group of individuals who are truly passionate about improving the way we will book travel services. While the core team operates out of Vietnam, our team hails from around the world and we would like to introduce you to the people making Travala.com the world’s leading crypto-friendly travel booking platform.

 

Executive Team

 

Juan Otero – Co-Founder & CEO Linkedin

With a wealth of experience in some of the largest tech companies in the world including Oracle and Booking.com, Juan is responsible for overseeing and driving all Travala.com operations, business activities and resources and for ensuring that all corporate decisions align with the overall strategy and mission.

 

 

Steve Hipwell – Co-Founder & COO Linkedin

Steve uses his expertise and experience from a decade in travel industry management to manage Travala.com’s day to day business operations and is responsible for ensuring Travala.com’s outstanding customer experience.

 

 

Caleb Yeoh – CBDO Linkedin

As a former board member of Blockchain Australia, Caleb champions digital currency adoption through thought leadership and speaking events. Previous companies include Deloitte, Origin Energy, BHP Billiton and Shell. Caleb focuses on the development of the business through building relationships in the industry, identifying opportunities, and completing key business deals.

 

Matthew Stevens – CFO Linkedin

A Chartered Accountant and London Business School MBA, Matt has over 10 years experience in accounting and finance. He has worked in a variety of roles in M&A advisory and business valuations, investment management, and venture capital. Matt is responsible for Travala.com accounting and reporting that supports management decision-making.

 

Kent Pham – CTO Linkedin

As Travala.com‘s executive lead for Technologies and Operations, Kent is responsible for outlining the technological vision, implementing technology strategies and ensuring that technological resources meet the company’s short and long-term needs.

 

 

Ben Rogers  – Chief Marketing Officer (CMO)Linkedin

With nearly a decade of marketing experience at giants like Google and Flight Centre, CMO Ben Rogers joins Travala.com to help take its next steps towards becoming a household name in the travel space and further promote the use cases of the AVA token.

 

 

Jin Yang – Chief Security OfficerLinkedin

With years of experience at technical giants like FireEye and Google, Jin is focused on understanding the security challenges in the current and future state of Travala.com’s business operations, and to prepare Travala.com with the right tools, skills, resources, relationships and capabilities against growing information security risks.

 

 

 

 


 

Advisors

Drew Currah – Financial Advisor Linkedin

CFA charter holder with experience working for the De Beers Group and Christopher Guy in financial strategy, Drew has responsibility for advising on the the financial operations of Travala.com.

 

 

 

Alexis Sirkia – Strategy Advisor Linkedin

Alexis is the founder of the leading blockchain incubator and accelerator Yellow.com and brings his extensive background in IT operations and security, including starting his career at the European Space Center to Travala.com.

 

 

James Seibel – Blockchain Advisor Linkedin

Formerly CTO of Airfox and former Head of Engineering at Apperian, James currently manages blockchain and trade engineering teams at the Poloniex cryptocurrency exchange and brings considerable value to Travala.com.

 

 

Juwan Lee – Asia AdvisorLinkedIn

With decades of experience, Juwan Lee is a veteran CEO and FinTech entrepreneur. He has served as Head of Equities for JP Morgan and co-founded the Blockchain Center of Hong Kong. Juwan is currently the CEO of Arrakis Ventures, and  is a great asset for Travala.com in the Asian Markets.

 

 

Matthew Luczynski – Co-Founder & Strategic Advisor Linkedin

Matthew is responsible for managing Travala.com’s strategic initiatives, ensuring that the company’s long-term strategy is embedded to all internal and external communications.

 

 

 


 

Management Team

 

Radka Wilson – Global Operations Manager Linkedin

Radka joins Travala.com as Global Operations Manager with 14 years travel industry experience at global travel organisations such as Flight Centre Travel Group. Radka will be responsible for management of all areas of customer and operational support.

 

 

Shane Sibley – Head of Business Development Linkedin

Leveraging a decade of business development experience from multinational financial firms to fast growing startups, Shane is responsible for overseeing the growth and health of Travala.com partnerships with the goal of organically enhancing market presence and user adoption.

 

 

Andy Vu – Product Manager Linkedin

As Business Analyst/ Product Manager at Travala.com, Andy uses his years of technical experience and customer research to harmonize the interests of stakeholders to bring the best quality products to customers.

 

 

Hilary Vu – HR ManagerLinkedin

As the HR Manager, Hilary is responsible for implementing all administrative functions and HR-related tasks including recruitment, interviews, staff salary and compensation regime and works as a link between the management and team members.

 

 

Charlie LiCommunity/ Business Development Manager in ChinaLinkedin

As a dynamic and self-motivated business development and community manager, Charlie is responsible for managing Travala.com’s Chinese community, as well as developing business partners.

 

 


 

Marketing Team

 

Claire – Social Media ManagerLinkedin

As the Social Media Manager, Claire will create fresh and exciting content to help continue building the travala.com brand. With experience in customer engagement in fast paced organizations like the Vancouver Canucks, Claire brings valuable insight into the world of Social Media, Marketing, and Influencer Relations.

 

 

Jason

Jason – Digital Marketing Consultant Linkedin

As a highly motivated technical Digital Marketer, Jason is responsible for overall digital marketing strategies with SEO focus of Travala.com. Having an entrepreneurial mindset and analytical skills, he strives his best for impactful results every day.

 

 

Julia - SEO/ SEM SpecialistJulia Nguyen – SEO / SEM Specialist Linkedin

An experienced digital marketer, Julia is responsible for optimizing the Travala.com website for SEO and SEM purposes. Her daily tasks include on-page and off-page SEO activities and content development along with conversion optimization.

 

 

Binh NguyenSenior Digital Marketing Coordinator Linkedin

As a marketing coordinator, Binh is responsible for marketing automation aspect of Travala, working with developers and creative professionals to deliver personalized messages to customers. Being a bridge between technical and business world, Binh is passionate about using technology to help businesses excel.

 

 

 


 

Customer Experience Team

 

Jayden Trinh – Support Specialist Linkedin

An organized and creative professional with rich experience in IT and E-commerce industries for some of the largest brands in SEA, Jayden is currently covering in-depth activities of Travala.com social channels, customer acquisition and services.

 

 

Quinn Pham – Support Specialist Linkedin

With over 3 years of experience in hospitality and a strong customer service mindset, Quinn has joined the the team to provide assistance for Travala’s customers for their hotel booking needs.

 

 

Nick

Nick Tran – Support Specialist Linkedin

Majoring in hospitality management, Nick spend 4 years working in 5-star hotel brand to have an overview about the service industry whilst sharpened his complaint handling skills. He joined Travala.com to develop himself comprehensively as well as apply his knowledge to bring out the outstanding service experiences to customers.

 

 

Yuki Ling – Support SpecialistLinkedin

With over 5 years of experience in hospitality, Yuki is currently overlooking the Travala.com’s bookings and customers enquiries during the European time.

 

 

 

Levis D’AlambertSupport Specialist

Being a proactive and solution-focused staff, Levis joined Travala.com as a Support Specialist to ensure the smooth administration of bookings and the best service levels for customers. He has a vast knowledge of the crypto world and has been working inside the space for more than 3 years.

 

 

Kendall HealySupport Specialist – Linkedin

A highly passionate, caring and attention to detail professional with over 10 years experience in booking travel for customers worldwide, Kendall has joined the Travala team to provide assistance for Travala’s customers for all their flight and hotel booking needs.

 

 

Georgie KarasSupport Specialist

With over 7 years’ experience as a travel agent and extensive travel under her belt, Georgie is excited to part of our team and ensure our customers have an amazing experience with Travala.com.

 

 

Riccardo PalmitessaSupport Specialist Linkedin

With over 15 years of international experience in hospitality industry Riccardo is excited to be part of the Travala.com team to provide the best assistance for our customers.

 

 

 

Danielle GlucinaSupport Specialist Linkedin

I have worked in the Travel Industry for over 5 years (Flight Centre) and have gained a lot of knowledge in flights and hotels. I have been lucky enough to travel a lot of the world and love helping others experience it too. I’m focused on giving the best customer service and experience to our Travala.com customers.

 

 

 


 

Design Team

 

Pink Tran – Lead UX / UI Linkedin

As a Lead UX/ UI, Pink is responsible for overseeing all Travala.com designs, ensuring consistency  across all visual elements of desktop, mobile and mobile apps. She is responsible for reviewing, editing and implementing design  requests from the Executive Team.

 

 

Benjamin Dao – UX / UI Designer Linkedin

 As a UX/ UI Designer, Benjamin ensures that Travala.com designs align with branding, usability and functions that provide meaningful and relevant experiences to all customers and stakeholders.

 

 

Mai Pattie – UX / UI Designer Linkedin

Pattie joins Travala.com as UX/UI Designer at Travala.com with over 3 years of experience in graphics design. She is responsible for collecting and evaluating user requirements that helps deliver an outstanding user experience providing an exceptional and intuitive website design.

 

 


 

Development Team

Larry PhamScrum Master – Linkedin

As a scrum master, I will help the Scrum team focus on creating high-value increments that meet definition of done; Causing the removal of Impediments to the Scrum Team’s progress, and ensuring that all scrum events take place and are positive, productive, and kept within the time-box.

 

 

Alan Pham – Senior Backend Developer Linkedin

As one of Travala.com’s longest-serving team members, Alan is a Technical Lead and a Backend Developer. Alan is responsible for server-side development and database creation, integration, and management.

 

 

Chris Pham – Senior Frontend Developer Linkedin

As a senior frontend developer, Chris is responsible for building Travala.com products by implementing modern, rich web application user interfaces with high requirements for quality and reliability. He works closely with the design team and backend team for the best possible solutions.

 

 

Abert Nguyen – Senior Backend Developer Linkedin

As a backend developer, Abert is in charge of creating, coding the Travala.com server-side application, and databases and collaborating with the front-end developers and other team members.

 

 

Yang Nguyen – Senior Backend DeveloperLinkedin

With strong competence in system analysis and system design, Yang joined Travala.com as a backend developer who is responsible for building and developing the backend platform as well as supporting in building the UI web application.

 

 

Alex Tran – Senior Mobile Developer Linkedin

An experienced Mobile Developer in the information technology and services industry,  Alex is responsible for developing Travala.com’s mobile apps on different platforms including Android, Apple and Windows.

 

 

Emanuele Tonello – Lead Developer Linkedin

Emanuele is a challenge seeker. For the past 5 years, he has worked in over 10 different start-up companies contributing his expertise in software engineering. He often brings a different perspective and work approach to the table. He loves getting involved in building the product as much as coding for them.

 

 

Peter Do – Fullstack Developer Linkedin

With an extensive technical background, Peter is a Travala.com full stack developer. He is responsible for handling all work pertaining to databases, servers and client system engineering.

 

 

Aaron Le – Senior Frontend Developer Linkedin

Aaron works with other frontend developer team members and works closely with the backend developer team. He implements the user interface, SEO tasks and engineers the experience of Travala.com website. 

 

 

Johnny

Johnny Le – Frontend Developer Linkedin

Johnny is responsible for developing the front-end web application, analyzing and resolving website issues, bugs and proposing new technical features to ensure the customer experience in the most convenient and friendly way.

 

 

Otis Nguyen – Frontend Developer Linkedin

As a frontend developer, Otis is responsible for building website interface including cutting edge html/css based on the provided designs. He also works on other tasks assigned by the CTO/ Technical Lead.

 

 

Issac Nguyen – Frontend Developer Linkedin

As a frontend developer, Isaac is responsible for implementing visual elements that are visible for website visitors. He works side by side with other development members to deliver the best finished product.

 

 

Katus Ngo – Frontend Developer Linkedin

With a demonstrated history of working in the computer software industry, Katus joined Travala.com as a frontend developer who is responsible for developing the user interface, providing the best user experience.

 

 

Justin Ta – Backend Developer Linkedin

With a demonstrated history of working in the computer software industry, Justin joined Travala.com as a backend developer who is responsible for building and developing the backend platform.

 

 

Sarah Tran – Business Analyst Linkedin

As a Business Analyst, Sarah is responsible for gathering business and system requirements from the management team and suggesting ideas and providing solutions. She also works directly with the Product Manager to develop the product roadmap in detail and works in conjunction with the development team/QC team for the best product qualification.

 

 

Jolie Tran – Business AnalystLinkedin

As a Business Analyst at Travala.com, Jolie manages a variety of tasks along the project lifecycle including analyzing requirements, helping in communications in many steps including design, development, testing and deployment.

 

 

Amélie Vu – Business Analyst – Linkedin

As a Business Analyst with a strong passion for the Travel industry, Amélie is in charge of collecting, analyzing, and documenting the requirements from stakeholders; identifying and suggesting possible solutions to meet business demand and customer expectations.

 

 

Austin Phan – Talent Acquisition Specialist Linkedin

With proven experiences and tracks of a vast of hired stellar technical talents with fast-paced and quality recruiting practices for fast-pacing growth of startups or businesses in digital transformation practices, scaling up their teams; at Travala.com, Austin manages to advise and coordinate with all Head of Department stakeholders to fill their workforce requests and report directly to CTO, COO on recruiting strategies, plans, status; as well as implement employer branding practices to attract and retain talents.

 

 

Adam Tran – HR Executive Linkedin

Adam is responsible for all the tasks assigned by HR Manager and COO including recruitment, compensations and benefits, HR administration. 

 

 


 

Quality Assurance and Control Team

Bella Vu – Senior QA / QC – Linkedin

As a Senior QC at Travala.com, a strong background of manual and automation testing as the role will include a mixture of both. With experience in working with automation frameworks such as POM, Cucumber, Rest Assured, Serenity Screenplay, she will ensure that validated deliverables meet functional requirements.

 

 

Xuki Pham – Senior QA / QC Linkedin

With strong QC background, she is responsible for planning and controlling the testing process, setting quality metrics for the Travala.com product and coordinating with the development team to fix bugs.

 

 

Enda Trinh – Senior QA / QC Linkedin

Responsible for taking multi-tasks on web/ performance testing on Travala.com to ensure the most seamless experience for our customers. Her daily tasks mainly involve creating test cases, scenarios and executing tests in IT/ST/UAT level and logging and tracking bugs.

 

 

Moon Le – QA / QC Linkedin

As a QA/ QC Tester, Moon works together with other members in QC team to look for bugs in each build. She analyzes project requirements & creates a test plan, makes test reports or on demand as well as communicates with developers, BA and product managers.

 

 

Tracy Ngo – QA / QC Linkedin

As a QA/QC Tester at Travala.com, Tracy is responsible for performing testing based on test cases and working closely with developers and BA to ensure the product quality and system requirements. She reports test results and logs bugs on the system for the development team.